Privacy Policy

Last Updated: February 11, 2026

1. Information We Collect

Sofa Expert MTL ("we," "us," or "our") collects minimal information when you contact us for a quote. This may include:

• Your phone number (when you text or call us)
• Your message content (when you contact us via SMS or WhatsApp)
• Your location (only if you provide it to us for service purposes)

2. How We Use Your Information

We use the information you provide to:

• Respond to your service inquiries and provide quotes
• Schedule and perform cleaning services
• Communicate with you about your service requests
• Improve our services

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only:

• With service providers who assist us in operating our business
• When required by law or to protect our rights

4. Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

5. Your Rights

You have the right to:

• Request access to your personal information
• Request correction or deletion of your information
• Opt-out of future communications

6. Cookies and Tracking

Our website does not use cookies or tracking technologies. We do not collect browsing data.

7. Third-Party Links

Our website contains links to third-party services (SMS and WhatsApp). We are not responsible for the privacy practices of these services.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last Updated" date at the top of this page indicates when the policy was last revised.

9. Contact Us

If you have questions about this Privacy Policy, please contact us at:
Phone/Text: +1 (674) 856-6805
Service Area: Montreal, QC (Verdun, Plateau, Griffintown)