Terms of Service

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Last Updated: February 11, 2026

1. Acceptance of Terms

By contacting Sofa Expert MTL or using our services, you agree to these Terms of Service. If you do not agree, please do not use our services.

2. Services Provided

Sofa Expert MTL provides professional upholstery and stain removal services in Montreal, including:

3. Service Area

We primarily serve Montreal, QC, including Verdun, Plateau, Griffintown, and surrounding areas. Service availability may vary by location.

4. Quotes and Pricing

All quotes are estimates based on the information you provide. Final pricing may vary based on the actual condition of the item(s) and the scope of work required. We will inform you of any price changes before beginning work.

5. Scheduling and Cancellations

Scheduling: Services are scheduled by appointment. We will confirm your appointment via text or phone.

Cancellations: Please provide at least 24 hours notice for cancellations or rescheduling. Late cancellations may be subject to a fee.

6. Limitations and Disclaimers

While we use professional-grade equipment and techniques, we cannot guarantee the complete removal of all stains. Results may vary based on:

We are not responsible for pre-existing damage, color bleeding, or fabric deterioration that may become apparent after cleaning.

7. Payment Terms

Payment is due upon completion of services. We accept cash, e-transfer, and major credit cards. A receipt will be provided upon request.

8. Liability

Our liability is limited to the cost of the service provided. We are not liable for indirect, incidental, or consequential damages.

9. Customer Responsibilities

Customers are responsible for:

10. Satisfaction Guarantee

We strive for 100% customer satisfaction. If you are not satisfied with our service, please contact us within 48 hours, and we will work to resolve the issue.

11. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to our website.

12. Contact Information

For questions about these Terms of Service, please contact us at:
Phone/Text: +1 (674) 856-6805
Service Area: Montreal, QC

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